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Austin Crosthwaite Collection. Toronto, On, Canada
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RETURNS
Machadored Online Store is committed to quality products and
your satisfaction is 100% guaranteed!
Prior to returning any item(s) to machadored.com, you must
receive authorization from our Customer Service Department.
To request authorization please send e-mail to
support@machadored.com with the following details:
1. Order #, First & Last Name
2. Item name(s) you want to return
3. Specify reason for return: damaged, received incorrect item
or size, quality of item not as expected, etc.
4. Specify what action you would like us to take for you:
Exchange or Refund?
5. Wait for our Customer Service team to e-mail you with your
Return Authorization & Instructions.
Once we have received your returned item, we will notify you via
e-mail of your refund. You can expect a refund in the same form of
payment originally used for purchase within 14 business days of our
receiving your return. If your return is not due to our error, we will
deduct the shipping costs from your refund. Please note, the original
expiration date will still apply. Should you return an order that was
placed using a promotional coupon, you will not be refunded for the
amount of the coupon, as these discounts were deducted from the
original purchase amount.



